Ordering & Payment

How do I place an order by phone?

We are available to take your calls at 800-520-1806; Monday-Friday, 8AM-6PM, Saturday-Sunday, 10AM-4PM (central time). If you would like to place an order during our off hours, please order online or leave us a message and we will call you right back.

Payment

We accept all major credit cards including Visa, MasterCard, American Express and Discover.

If you have any additional questions about ordering and payment, please feel free to email us at service@fairindigo.com  or give us a call at 800-520-1806.

Common Questions

Can I change my shipping address for my backorder?

Please call us at 800-520-1806 to request a new shipping address for a backordered item.

How do I cancel my backorder?

Please call us at 800-520-1806 and we will cancel the backorder for you.

Will I be charged for my back order when the order is placed or when it ships?

We will charge you for your backorder when your merchandise is shipped.

Will there be an additional shipping charge to send my backorder?

We will not charge additional shipping to send your backordered item; all shipping charges are collected when the original order ships.